Terms and Conditions

Welcome to Fashionzapp!
These Terms and Conditions (“Terms”) govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully before using our services.

1. Company Information

Fashionzapp
Address: 1 Nathan Drive, Salford, M3 6BA, United Kingdom
Phone: +44 7429 916445
Email: Info@fashionzapp.co.uk

We are an online retailer offering a variety of products, including household and kitchen items, beauty accessories, electronics and gadgets, outdoor and garden supplies, and lighting products within the United Kingdom.

2. Use of Our Website

By using our website, you confirm that:

  • You are at least 13 years of age or have parental permission to use our site.

  • You will not use our website for any unlawful or fraudulent purpose.

  • You will provide accurate and complete information when placing an order.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we believe a violation of these Terms has occurred.

3. Product Information

We make every effort to display product details, descriptions, and images accurately. However, slight variations in color or appearance may occur due to screen settings or photography lighting.
All prices are listed in GBP (£) and include applicable taxes.

We reserve the right to update product prices or descriptions at any time without prior notice.

4. Orders and Payments

When you place an order, you will receive an email confirmation. This email does not signify acceptance of your order — it simply acknowledges that we have received it.
We reserve the right to refuse or cancel any order for reasons such as:

  • Product availability

  • Errors in product or pricing information

  • Suspected fraudulent activity

Payments must be made using one of the secure methods available at checkout.

5. Shipping and Delivery

We currently ship only within the United Kingdom.

  • Handling Time: 1 to 3 business days

  • Transit Time: 4 to 5 business days

  • Estimated Delivery: 5 to 8 business days

We offer Free Shipping on all orders.
Please review our Shipping Policy for full details.

6. Returns and Refunds

We offer a 30-day return policy from the date you receive your order.
Returned items must be:

  • In new condition

  • With complete original packaging

Returns are processed by mail, and refunds are issued to the original payment method within 10 business days of receiving the returned item.
For full details, see our Return & Refund Policy.

7. Limitation of Liability

To the fullest extent permitted by law, Fashionzapp shall not be liable for any indirect, incidental, special, or consequential damages arising out of the use of our products or website.
We do not guarantee that our site will be error-free or uninterrupted.

8. Intellectual Property

All content on our website, including text, logos, images, graphics, and product descriptions, is the property of Fashionzapp and protected under copyright and trademark laws.
You may not copy, reproduce, or distribute our content without written permission.

9. Privacy

Your privacy is important to us.
Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time.
Changes will take effect immediately upon posting on this page.
It is your responsibility to review these Terms periodically for updates.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Fashionzapp — providing trusted products, reliable service, and customer satisfaction across the United Kingdom.